Privacy Policy

Last updated: December 6, 2024

1. Introduction

Melball ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Melball (the "App"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Register for an account
Use the App's features
Contact us for support
Participate in surveys or promotions

This information may include your name, email address, age, fitness goals, and training preferences.

2.2 Usage Data

We automatically collect certain information when you use the App, including:

Training session data (workouts completed, duration, frequency)
Performance metrics and progress tracking
App usage patterns and preferences
Device information (device type, operating system, unique device identifiers)
Log files and crash reports

2.3 Location Information

With your permission, we may collect and process information about your location to provide location-based features and improve the App's functionality.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App's functionality
Personalize your training experience and recommendations
Track your progress and provide performance analytics
Send you notifications about your training schedule and achievements
Respond to your comments, questions, and customer service requests
Monitor and analyze usage patterns to improve user experience
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

4. Third-Party Services

4.1 Analytics Services

We use third-party analytics services to help us understand how users interact with the App:

AppsFlyer: We use AppsFlyer for attribution and analytics. AppsFlyer's privacy policy can be found at: https://www.appsflyer.com/privacy-policy/
AppMetrica (Yandex): We use AppMetrica for app analytics and crash reporting. AppMetrica's privacy policy can be found at: https://yandex.com/legal/confidential/

4.2 Third-Party Content Disclaimer

Important Disclaimer

Our team is not responsible for any third-party advertisements, links, websites, or content that may appear within the App. These third-party services operate independently and have their own privacy policies and terms of service. We encourage you to review their policies before interacting with their content. Your interactions with third-party content are at your own risk.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your explicit consent
To service providers who assist us in operating the App
To comply with legal obligations or protect our rights
In connection with a business transfer or merger
To protect the safety and security of our users

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct or update your personal information
The right to delete your personal information
The right to restrict processing of your personal information
The right to data portability
The right to withdraw consent

To exercise these rights, please contact us at [email protected].

9. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last updated" date. Your continued use of the App after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Website: basketsp10.com